Terms & Conditions

2. Extension Of The Rental Period

3. Cancellation Policy

4. Delivery, Return, & Collection

5. Payment & Credit Card

6. Drivers Age

7. Drivers Licence

8. Additional Driver

9. Fuel Policy

10. Mileage Policy

11. Cross Border Travel & Driving Restrictions

12. One-Way Rental

13. Condition Of The Vehicle & Smoking Policy

14. Use Of The Vehicle

15. Maintenance & Mechanical Problems

16. Insurance

17. Breakdown Road Assistance Service

18. ID

19. Tax Rate

20. Car Types

21. Voucher

22. Special Equipment & Optional Extras

When the Vehicle is returned, the additional agreed amount will be charged to the credit card provided, unless you present another way of payment.

If the booking is cancelled 2 days (48h) before pick-up time, we will retain 1 day rental charge and a cancellation fee of EUR 25.00 and the card processing fee (where applicable).

For bookings of 3 days or more: If the booking is cancelled less than 2 days (48) hours before the pick up time, we will retain 3 days rental charge and a cancellation fee of EUR 25.00 and the card processing fee (where applicable).

For bookings of 1-2 days: You will only be reliable for the maximum reserved days and a cancellation fee of EUR 25.00 and the card processing fee (where applicable).

Cancellations must be made in writing and emailed to: info@diamanz.com.

“Delay”:

If you have a delay, you have to inform Diamanz Cabrio Rental as soon as possible. The Vehicle stays reserved for the booked period and can be picked up when you arrive. The lost period will not be compensated.

“No Show”:

If you fail to collect the Vehicle within 3 hours without a cancellation or delay, or if you fail to meet the driving licence, passport, credit card or other documentation requirements specified in the Terms & Conditions, we will retain the complete rental charge.

Vehicles returned late with prior notice will be charged a 1 day rental charge.

Vehicles returned late without prior notice will be charged a 1 day rental charge, and the Vehicle will immediately be reported as stolen.

Delivery & Collection Service within a range of 10km and at Malaga Airport, may be provided on request. Please check the possibilities before booking.

For Delivery/Collection Service within 10km, a charge of EUR 25,- applies.
For Delivery or Collection Service at Málaga airport, a minimum booking of 3 days is required and a charge of EUR 40,- applies.

For Delivery/Collection Service outside opening hours, a charge of EUR 25,- applies.

You must return the Vehicle and its keys to the agreed location, time and date specified in the rental contract and in the same condition as by retrieval. If the Vehicle is returned without its keys, you will be invoiced for the cost of the replacement keys.

If we have agreed with you to return the Vehicle to another location than specified in the rental contract, you must comply to the original Terms & Condition as if the Vehicle would be returned to Diamanz Cabrio Rental. Additional collection costs may apply.

If you return the Vehicle to any other location than agreed, full repatriation costs will be charged to you.

Under no circumstances will Diamanz Cabrio Rental accept any responsibility, nor any liability for articles that may have been left in the Vehicle prior to return.

You must return the Vehicle immediately if we ask you to do so. In the event that the Vehicle is not delivered to us upon request, you hereby authorize Diamanz Cabrio Rental to enter your premises, and to do any and all other things necessary to repossess the Vehicle. You will be liable for any costs associated with such repossession. Diamanz Cabrio Rental may repossess any vehicle without notice or liability where Diamanz Cabrio Rental deems that such repossession is necessary for its own protection.

IMPORTANT NOTE:

Outside the normal opening hours, depositing the keys and documents in a letter box, does not constitute the end of the rental. You remain liable for the Vehicle and any damages until the Vehicle, keys and documents are in the possession of Diamanz Cabrio Rental.

Please be aware that we require a valid credit card (with an expiry date after the return date) in the main driver's name at the time of pick-up. As a security, a deposit will be temporarily blocked on the chosen credit card and will be released within a week after the return. This is common practice by all car rental companies. So, make sure you have enough limit to cover the excess/deposit, as well as for those charges that have not been prepaid, such as extras, refuelling charge and charges in the event of damage to or loss of the rented vehicle. All extra costs that occurs during the car rental will be charged to this credit card.

In the event that you fail to present a valid credit card or lack of sufficient funds available on the credit card, Diamanz Cabrio Rental may refuse to release the vehicle. In these instances, no refunds will be given.

The main drivers’ details and method of payment will be confirmed at reservation stage and cannot be amended.

We accept all credit cards from internationally recognised credit card companies, such as American Express, Eurocard/Mastercard, Visa, Japanese Credit Bureau, Diners Club and Discover Card.

NOT ACCEPTED: Pre-paid credit cards, debit cards (Visa Electron), Laser, Maestro, debit, or Switch cards.

A Young Driver Surcharge applies for drivers between 21 to 25 years. This charge is set to EUR 8.00 per day and includes 21% Tax. Young drivers surcharge is not included in the rental price and will be paid in the local currency at the rental point.

Diamanz Cabrio Rental do not rent cars to drivers below the age of 21 years.

UK, Wales or Scotland licences holders need to present a printed summary included the “licence check code” provided by DVLA.

If your licence is not in Roman alphabet (i.e. Arabic, Hebrew, Greek, Russian or Chinese) you need to bring an International Driver licence and your domestic licence. International driver's licence must be accompanied by the original domestic licence of the driver. When the rental is made outside your country of residence, you must also present a valid identity card or a valid passport.

For driving licences from countries not part of the international driving licence treaty, an official translation of the licence must be presented with the original licence.

Driving licences from non-EU countries (except Switzerland) are not accepted if:
a) no visa has been entered in the passport.
b) the customer has a visa in his passport and at the time of rental, has not been in Europe for longer than 6 months. If he has been in Europe for longer than 6 months, he must present a driving licence from an EU country.

The charge per additional driver is EUR 8,- per day, with the maximum of EUR 100,- incl. 21% tax.

Your Vehicle will be supplied with a full tank of fuel, and to avoid extra fuel charges, you will need to return it full as well and you must only refuel the Vehicle with the correct type of fuel. In some cases, you may be required to leave a fuel deposit reserved on your credit card that will be released when you return the car full.

Should the Vehicle not be returned with a full tank, Diamanz Cabrio Rental is not in the position to check the quantity of missing fuel at the returning time, so any missing fuel will be charged on your credit card. The price per litre charged by Diamanz Cabrio Rental, might be higher than the price at the local service station.

Refuelling charge is set to €18/Vehicle + missing fuel.

These will be limited to a quantity of free kilometers + an additional fee per extra kilometer.

Cross Border Travel is not allowed into the following countries:
Northern Africa (i.e. Morocco, Ceuta, Algeria etc.), Albania, Bosnia-H., Bulgaria, Greece, Romania, Russia, Serbia, Montenegro, Turkey, Ukraine, Belarus, Estonia, Croatia, Latvia, Lithuania, Poland, Slovak Republic, Slovenia, Czech Republic and Hungary.

Canary & Balearic Islands: We do not allow to ship the rental car by ferry.

In case of offence against Cross Border Travel & Driving Restrictions, all insurances loses their validity.

In that meaning, you are completely responsible for the full value and use of the car.

The Vehicle is handed over to you in a good condition and you will return the Vehicle in the same condition, incl. all tools, tires and other parts as provided at the start of the rental. You are responsible for any repair or refurbishment costs and these will be added to the cost of the rental, subject to the conditions in the chapter "Maintenance / Mechanical Problems" as set out below.

“Smoking Policy”:

Diamanz Cabrio Rental provides a Smoke-Free Fleet and smoking inside the Vehicles is not allowed.

A €100,- cleaning fee may be assessed for Vehicles returned with evidence of smoking.

A cleaning fee of up to €100,- will be applied for excessively dirty Vehicles.

Additionally, you will be liable for any costs that causes Diamanz Cabrio Rental to lose time or money before the Vehicle can be rented again.

If you wish to take the Vehicle outside the country of rental, you must check if our “Cross Border Travel” Terms & Conditions permit you to do so, and where necessary, obtain Diamanz Cabrio Rental’s prior written consent.

You are liable for all fees, taxes, fines and penalties incurred in connection with your use of the Vehicle and for which Diamanz Cabrio Rental is charged, unless they have arisen through the fault of Diamanz Cabrio Rental.

You must take care of the Vehicle, keep it in good condition and reimburse for any damage to the Vehicle you may have caused.

During the rental period, you must carry out the usual checks (engine oil level, tire pressure, etc.) and respect the maintenance cycle of the Vehicle as stated in the maintenance guide, if any.

When parking the Vehicle, even for a short period, you undertake to lock it, make use of the Vehicle's alarm equipment and take all precautions to prevent theft. You must never leave the Vehicle unoccupied with the keys in the ignition. Non-return of the keys will lead to invalidation of the theft cover.

You undertake to use the Vehicle in a responsible manner and in particular, only for the purposes for which it is intended. For a car, this means primarily carrying passengers other than for hire and reward. In particular, you must not use the Vehicle under any of the following conditions or for any of the following purposes:

• driving the Vehicle under the influence of alcohol, drugs or any other type of narcotic substances
• transportation of inflammable or dangerous goods, as well as toxic, corrosive, radioactive or other harmful substances
• transportation/smuggling of alcohol, drugs or any other type of narcotic substances, or carrying anything which because of its smell or condition, harms the Vehicle or causes Diamanz Cabrio Rental to lose time or money before the Vehicle can be rented again
• transportation of live animals (with the exception of domestic pets, subject to prior authorisation by Diamanz Cabrio Rental)
• with a roof rack, luggage carrier or similar, unless supplied by Diamanz Cabrio Rental
• re-rental to or use by other persons than specified in the rental contract
• carrying passengers for hire or reward
• participating in rallies, competitions or trials, wherever they may take place
• giving driving lessons
• pushing or towing another vehicle
• driving on non-paved roads or on roads (off-road) where the surface or state could put the Vehicle's wheels, tires or its under body mechanics at risk
• none of the goods and baggage carried in the Vehicle, including their packing and stowage equipment, will be permitted to damage the Vehicle, nor put the occupants abnormally at risk
• intentionally committing any offence in any way which breaks the highway code, road traffic laws or any other laws (i.e. drugs, people etc.).

You will be liable for any offence committed during the rental period which relates in any way to your use of the Vehicle, as if you were the owner of the Vehicle.

Upon the request of the Police or any official departments, Diamanz Cabrio Rental may have to transfer your personal data. Such transfer will be done in accordance with the Data Protection Law of the country of rental.

You must stop the Vehicle if the odometer stops functioning or any of the instrument panel warning lights, which are intended to indicate the existence of a mechanical problem, light up, or if you become aware of anything else which may indicate the presence of a mechanical problem with the Vehicle.

If the odometer has stopped functioning for any other reason than a technical failure or it has been tampered with, you will be required to pay a distance charge based on 500 km per day at EUR 0.50/km.

When the rental starts, the Vehicle will be roadworthy and fit for normal use. If it is not, or if it becomes un-roadworthy or unfit for normal use during the rental because of mechanical breakdown or accident, you must inform Diamanz Cabrio Rental immediately.

Diamanz Cabrio Rental will have the choice between replacing the Vehicle or accepting repairs. In the latter case, repairs can only be made after Diamanz Cabrio Rental’s instructions and written or oral confirmation, as well as prior acceptation by Diamanz Cabrio Rental of the estimation of costs. You must provide the contact details of the garage before Diamanz Cabrio Rental accept the repairs. Without prejudice to any question of liability, the expenses for the repairs may be charged directly to Diamanz Cabrio Rental. If not, Diamanz Cabrio Rental reserves the right to request from you the remittance of the defective pieces and the paid invoice. The fees and expenses of any repair undertaken without the acceptance of Diamanz Cabrio Rental will not be reimbursed to you.

You must inform Diamanz Cabrio Rental of all accidents, damages or breakdowns of the car, even those which may already have been repaired, when you return the Vehicle. You will remain liable for any damages to Diamanz Cabrio Rental.

In any case, Diamanz Cabrio Rental will not be liable to you for any loss or damage (including but not limited to loss of profit or earnings...) nor to the extent permitted by the law, for indirect consequential damages whether your action is based on contract or in tort.

In that meaning, all the vehicles in Diamanz Cabrio Rental's fleet are also insured against Bodily Injury and/or Property Damage that you might inflict on a third party as a result of an accident involving the Vehicle. Please see specifications below.

However, your responsibility is limited to our Excess which is maximum €800,- each, for all our cars.

Alternatively, you can request to reduce the Excess to €400,- by paying an additional amount of €12,- or €20,-/day, whichever is applicable for the type of car you choose.

If you purchase any Excess Cover Insurance from a third party, the credit card holder will still be required to present his/her credit card at the rental desk in order for Diamanz Cabrio Rental to authorize the deposit which is set to a fixed amount of €300,-.

The Vehicle is insured for the period mentioned on the rental contract and applies to all authorized drivers of the rental car.

Unless otherwise agreed in writing by Diamanz Cabrio Rental, once this period is passed, the renter remains liable for any damages to Diamanz Cabrio Rental.

IMPORTANT NOTE: Damage to the under body-work and/or roof due to collision with bridges, tunnels, overhanging structures etc., is not included in the damage cover, unless force majeure can be proved.

In particular, you must comply with the rules as specified under point 4, "Use of the vehicle", in order to have the full benefit of the insurance provisions.

I. Liability Coverage:

Typically included in all insurance policies and it protects you, passengers and damage to property belonging to another party or bodily injury to another person involved in an accident caused by you.

The liability coverage in our car insurance policy contains the following limits:

1. Death, serious disability and permanent disability:

- The maximum amount for authorized driver: € 10.000,-

- The maximum amount for each passenger: € 10.000,-

2. Expenses:

- The maximum amount for authorized driver: € 10.000,-

- The maximum amount for each passenger: € 10.000,-

3. Bodily injury & property damage:

- The maximum amount for damage or injury to other people: € 1000.000,-

- The maximum amount for property damage: Unlimited

II. LDW – Loss Damage Waiver:

Insures the vehicle against damage (incl. tire & glass) and theft.

Uninsured/Underinsured motorist coverage is not covered!

If you're in an accident caused by the other driver, that driver's liability insurance will usually cover the damage to your car and passengers, unless that driver doesn't have any car insurance. In that case, our insurances does not cover the damage to your car or passengers.

If you do not contact the Breakdown Road Assistance Service and if you initiate steps or make any disbursements without the prior consent of Diamanz Cabrio Rental, you will not be able to claim any reimbursement of the expenses. The rule of prior approval does not apply in the event of breakdown on highways and solely in this case. Consequently, the roadside repair and/or towing expenses will be reimbursed to you.

Under certain circumstances, delivery problems may compel Diamanz Cabrio Rental to cancel the reservation or supply another car.

Please note: We are not responsible for overcharges on rentals where the voucher was not presented to the local agent on collection of the vehicle.

Special Equipment/Optional Extras may also be requested at the rental point. These are then paid in the local currency at the time of pick-up.

- GPS Navigation: Free of charge!

- Reduced Excess - €12/day (from €800 to €400) (excl. Porsche Boxter)

- Reduced Excess - €20/day (from €800 to €500) (Porsche Boxter only)